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CallFinder

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CallFinder is a cloud-based call recording and speech analytics solution that mines customer calls and identifies keywords and phrases in real time, and allows businesses to easily record and analyze customer conversations.

With CallFinder’s call recording, audio mining and speech analytics software, businesses have real-time access to the invaluable information contained within their interactions with customers. Nearly every facet of a business can benefit from call monitoring to mine conversations for everything from market research and understanding customers’ wants and needs to customer service training and compliance assurance.

Company Details

Address
200 Church Street
Burlington, VT 05401

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Products & Services

CallFinder Speech Analytics

CallFinder provides simple and affordable call recording and speech analytics software for small to medium-sized...

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Call Center Solutions

Call center solutions from CallFinder include: call center recording; audio mining; call center analytics; call...

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Resources & Content

7 Business Challenges You Can Overcome by Recording and Monitoring Customer Conversations

7 Business Challenges You Can Overcome by Recording and Monitoring Customer Conversations

As businesses navigate progressively competitive waters, customer service often arises as the key differentiator,...

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Categories

Data Management > Analytic
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