The Connection Contact Center & Consulting Services

The Connection is a U.S. based outsource contact center providing specialized customer service, support and technical help desk solutions tailored to meet the needs of your inbound or outbound program. We provide a complete approach to contact center management, proactively helping you attain your goals, objectives and unique customer experience in the most cost-effective way possible. In addition to our contact center solutions, we also offer learning and consulting opportunities to optimize your internal call center and training programs.