The Connection Contact Center & Consulting Services

The Taylor Reach Group is a call center and contact center consultant company specializing in customer experience consulting, call and contact center consulting, management, performance, technologies, site selection, tools and assessments. The Taylor Reach Group consultants, each with more than... Read More

Profiling Solutions is a systems integration company headquartered in Atlanta, Georgia. We provide consulting services and software products for companies seeking to improve their management of prospect and customer relations. Profiling Solutions utilizes the best practices gleaned from various... Read More

Snapshotz is a web based simple yet comprehensive and easy to use contact center health check (audit tool) and benchmarking tool containing 800+ data check points to assess the centre against global customer service and digital service delivery standards Instantly generated benchmarking reports... Read More