Five9, Inc.

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4000 Executive Parkway, Suite 400
San Ramon, CA 94583
About Five9, Inc.
  • Five9 is the largest pure cloud contact center software provider with more than 1,700 customers and facilitating more than 3 billion calls per year. Five9 is revolutionizing the contact center industry, bringing the power of the cloud to customer service and sales organizations around the globe. The company gives enterprises of all sizes access to sophisticated and innovative contact center solutions quickly, at a cost of ownership far lower than traditional premise-based solutions.

    Five9’s IVR, ACD, and Skills-Based Routing features enable inbound contact centers to deliver exceptional customer service while lowering operational costs. For outbound contact centers, the Five9 phone dialer with support for Predictive, Power and Preview dialing keeps agents productive and increases sales revenues. For all contact centers, Five9 provides quality monitoring, agent performance, and workforce management capabilities.
Competitors of Five9, Inc.
  • Computer Generated Solutions, Inc.

    CGS provides Help Desk / Service Desk / Call Center support services to both B2B and B2C clients across the globe. CGS can provide support from a CGS facility either within the United States (Atlanta and Tampa) or from our multilingual facility in Romania. CGS currently has over 2,000 agents...
  • BMC Software, Inc

    BMC offers modern IT with software, solutions, and services to help you run your business as you reinvent it.
  • Soffront

    Soffront Software is an emerging leader in eCRM market offering fully Web based sales force automation,help desk management, defect tracking, asset tracking,RMA management,eCall Center and knowledge management solutions for companies large and small.Soffront is the company of choice for more...
Products by Five9, Inc.
  • Call Center Software

    Whether your contact center is inbound, outbound or blended, our products include all of the features you need, along with all the business benefits of cloud-based technology. Five9 customers achieve: * Higher productivity through automation of sales, marketing and support functions. * Lower... Read more
  • Contact Center Software

    Whether your contact center is inbound, outbound or blended, our products include all of the features you need, along with all the business benefits of cloud-based technology. Five9 customers achieve: * Higher productivity through automation of sales, marketing and support functions. * Lower... Read more
  • Predictive Dialer

    Five9 provides the market-leading hosted predictive dialer to automate your outbound calling campaigns and boost productivity up to 300%. In any industry, when you regularly make outbound calls to your customers and are looking for ways to improve your productivity, the Five9 dialer can help.... Read more