Predictive Dialer

Available from Five9, Inc.

Product Details

Five9 provides the market-leading hosted predictive dialer to automate your outbound calling campaigns and boost productivity up to 300%. In any industry, when you regularly make outbound calls to your customers and are looking for ways to improve your productivity, the Five9 dialer can help. Because the software is a hosted predictive dialer in the cloud, it's easy to set up and use. And, because it is available on-demand, you pay only for the capacity you need, easily adding capacity as your business grows.

Automate your outbound dialing
Predictive dialers do it all for you automatically: they run through your calling lists across multiple campaigns, detect answering machines and busy signals, enable you to avoid your "do-not-call" numbers, and automatically adjust the dialing pace according to recent statistics that help predict future agent availability.

Manage your outbound campaigns
With easy-to-use settings for answering machine detection and dropped calls, campaign-specific "safe harbor" messages, list priority and ratios, contact filtering, sorting and more, you can fine-tune the predictive dialing software so that your business goals are achieved while you stay compliant with telemarketing regulations.

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