Sourcing: In-Out/Home or Near

Product Details

Whether you are looking at outsourcing, offshoring, insourcing, nearshoring or homesourcing, The Taylor Reach group can help you. Not only have we completed numerous consulting projects in all of these areas, but we have built and operated outsource organizations on two continents. With our unique and hands on experience as both consultants and outsourcers we can see the pros and cons associated with each of these strategies without blinders and without succumbing to political correctness or the current flavor of the day.

We work with you to understand your operation. Your goals, objectives and the realities in which you operate your center. Equipped with a defined set of criteria we can help you navigate to potentially dangerous waters to ensure your sourcing decision is the right one for the organization and the call center.