About KANA Software Inc
KANA -- Service Done Right, Customers for Life Great customer service leads to increased customer loyalty. KANA's multi-channel customer service solutions help you create memorable, positive and profitable customer experiences over any channel. KANA's integrated solutions allow companies to deliver consistent, quality service across all channels, including email, chat, call centers and Web self-service, so customers have the freedom to choose the service they want, how and when they want it. KANA's award-winning solutions are proven in more than 600 companies worldwide, including approximately half of the world's largest 100 companies.