Eden Communications Inc

Eden Help Desk® is designed to facilitate and improve both internal and external help desks, call centers and other customer support services. Eden Help Desk is an IT-CRM application that features extensive direct and wireless support capabilities, has sophisticated inventory/ asset management and polling capabilities and includes an integrated software defect tracking and reporting tool. Eden Help Desk also provides end-user self-help, direct access to client and web-based Knowledgebase and a proprietary data metrics charting and graphical output tool.