Birdeye is the highest-rated all-in-one reputation and customer experience platform for local businesses and brands. Over 100,000 businesses use Birdeye's all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience... Read More
AnswerNet is a full-service provider of inbound, outbound and automated call center and business process outsourcing (BPO) services. AnswerNet has 28 contact centers within the continental United States and Canada, providing a vast range of services such as telephone answering services,... Read More
Phone generated leads represent the first contact customers have with your business, and a successful company maximizes those opportunities. Whether it’s tracking online traffic across domains, Call Tracking, Analytics or Coaching and Training, CallSource offers performance management solutions.... Read More
By Converseon
ConveyAPI provides companies with the industry's most accurate social media data, including sentiment analysis, emotion and custom classifiers specific to industries and brands. The solution provides near human-level intelligence (93% versus human coding on sentiment). The solution is... Read more »
By Converseon
Conversation Miner was named a category Leader by Forrester Research in "The Forrester Wave™: Listening Platforms, Q3 2010", Forrester Research, Inc., July 12, 2010. Also cited for "highly effective data quality." Benefits include: Implicit and explicit meaning. Custom metrics designed... Read more »