Customer 360

Available from Salesforce

Product Details

Discover Customer 360, the world’s #1 CRM. Connect to your customers in a more intelligent way by uniting sales, service, marketing, commerce, IT, and analytics. All powered by our global community of Trailblazers.

Customers expect more from your business. With a shared view of every customer, your teams can deliver. Built on a single, scalable customer relationship management (CRM) platform, Customer 360 has an app for every phase of your customer’s journey, from lead to loyalty. The more apps you combine, the more teams you unite, the greater the business benefits.

Empowered employees serve customers better. Customer 360 lightens the workload while doing some heavy lifting for your business. Einstein AI automates repetitive tasks. Built-in Employee Experience features make collaboration effortless, even with teams working far apart. And our Trailblazers and Reskilling hub offers free training to help your workforce tackle any new challenge.

Get a single, shared view of your customers. With knowledge of your customers’ history, interests, and even frustrations, you can begin to serve up experiences better tailored to their needs and elevate how they see your brand.

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