NICE inContact, (NICE) a subsidiary of NICE CXone, powering the future of customer experiences with its leading Customer Experience (CX) AI Platform, provides businesses the means to transform contact centers into customer engagement powerhouses. Through its Enlighten AI suite, including Copilot... Read More
Lester, is a premier Business Process Outsourcing (BPO) service provider, specializing in fulfilling the informational, back office and teleservice needs of our clients. We provide onshore and offshore call center services to the publishing, media, insurance, information technology, and... Read More
Voxida call center interaction recording software from Accurate Always supports customer care clients and call center customers, helps in call center agent training, and is used in successful quality assurance initiatives. Capabilities include: monitor calls for quality assurance; record... Read more »