The Daniel Group

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400 Clarice Avenue, Suite 200
Charlotte, NC 28204

About The Daniel Group

The Daniel Group provides strategy, research, and service quality management programs companies looking to improve their service. Through real-time feedback we help business-to-business companies measure, manage, and improve their business. Our thorough, research-based, action-focused approach sets us apart. We measure our success by the results our clients see. Discover how The Daniel Group can help you develop a strategic business plan that translates strategy into profitable action. Or, how our widely recognized ServiceConnect Program can help you measure, manage, and improve customer service

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Products by The Daniel Group

ServiceConnect

By The Daniel Group

ServiceConnect is a transactional survey software process based on phone interviews. ServiceConnect provides trustworthy, real-time, tangible data on your customers’ satisfaction – with an easy-to-use online platform that gives you the visibility you need to run your business – wherever it is. Read more »

10/4/24- CMR - MR
12/28/20- 3:1- Mktg. Sol.
10/4/24- CMR - MR
12/28/20- 3:1- Mktg. Sol.