ClickSoftware Inc.

ClickSoftware, now operating under Salesforce Field Service, elevates field service management to new heights by harnessing the power of the world's #1 AI CRM platform. With groundbreaking scheduling and optimization capabilities, ClickSoftware enhances workforce efficiency and ensures customer engagements are both personalized and impactful, leveraging trusted AI built on the Einstein AI platform. Their Field Service solution offers mobile workers critical data access and support, even offline, streamlining operations and boosting productivity across the board. By integrating intuitive features like the Field Service Lightning mobile app and visual remote assistant, ClickSoftware empowers businesses to offer seamless, high-quality service experiences that significantly improve first-time fix rates and customer satisfaction. As part of Salesforce, ClickSoftware is redefining field service management by enabling proactive, intelligent, and customer-centric service solutions that drive remarkable ROI and environmental benefits.