Customer Support

Product Details

With ExactTarget Customer Support, you're never alone. Our phenomenal email marketing tools aren't complete without phenomenal support, and that's why we're committed to making sure success is achieved by each and every customer. No matter who you are, or what you do.

Whether you need a knowledgeable ExactTarget expert to walk you through interactive marketing best practices or a dedicated Technical Engineer to help support your highly-complex initiatives, our Customer Support provides concrete deliverables to set you up for short and long-term success.

Ensure Your Email Marketing Programs Succeed With Our Support Services:
3sixty: An online social networking community reserved exclusively for ExactTarget customers, you can network with over 17,000 marketers worldwide, suggest improvements to the ExactTarget Product team, and access over 100 on-demand tutorials at any time, free of charge.
Client Success Center: In addition to solving your problems, this FREE 24/7, 365 days-a-year live technical support helps you succeed, walking you through how-to guides and best practices directly over the phone with a live representative, at no additional cost.
Free Educational Resources: Search by topic and download hundreds of FREE marketing resources from recorded webinars to whitepapers and monthly newsletters. You can also access complimentary online interactive tools to help you benchmark your current marketing programs.