Dover, NH — April 19, 2013
Local Dover, N.H. company VXi Corporation (www.VXiCorp.com), a leader in Contact Center and Office and Bluetooth® headset solutions, has received an A+ rating with the Better Business Bureau (BBB). The rating is a result of VXi’s fulfillment of BBB’s accreditation standards, which includes a commitment to making a good faith effort in resolving any customer complaints.
“We place great importance in ensuring our customers receive not only quality products, but also quality service,” said VXi president and CEO Mike Ferguson. “Driven by a holistic approach, our customer service department is staffed with technical experts who are knowledgeable about all our products, so when customers call in they are personally connected with a representative who is trained to offer 100% accurate information.”
As a part of the company’s commitment to superior customer service, VXi recently increased its customer service operation hours and are now open 8 a.m. to 8 p.m. EST Monday-Friday. Customers may also access assistance through the company’s Facebook and Twitter social media channels. VXi products are also backed by an industry-leading warranty program.
“VXi has been delivering innovative headset technology for more than 23 years,” said Ferguson. “Our use of the products we are proud to sell, teamed with our commitment to exceed our customers’ needs, allows us to provide global solutions with a personal touch.”
Equally dedicated to the Dover community, VXi’s charity committee raises funds for a number of local causes. The company is also a longtime supporter of Dover Children’s Home, providing financial and volunteer support to the organization.
About VXi Corporation:
Since 1989, VXi Corporation has been at the forefront of providing best-in-class telecommunication and speech recognition solutions for contact centers, offices and mobile professionals. From the company’s first noise-canceling microphone to its newest line of Unified Communications solutions, VXi is known around the world for delivering value, excellence and innovation to the market. VXi meets the highest global standards for product quality and service, and its products are backed by the industry’s best warranties. You can visit the company’s website at www.VXiCorp.com and connect with them on Facebook , Twitter and Linkedin.