Since 1974, Global Response has been perfecting the art of customer satisfaction for clients ranging from startups to the largest of Fortune 500 companies. We have considerable experience in a wide variety of industries and fields, so we’re prepared to deal with overflow, staffing fluctuations, terminal emulation and more. Our clients value our reliability, scalability, flexible reporting, and accessibility of top management. Global Response can deploy a fully scripted program in a fraction of the usual time because of our 10-year investment in developing proprietary computer telephony software, Palettech™, for which we received a U.S. patent.
The Taylor Reach Group is a call center and contact center consultant company specializing in customer experience consulting, call and contact center consulting, management, performance, technologies, site selection, tools and assessments. The Taylor Reach Group consultants, each with more... Read More
CGS provides Help Desk / Service Desk / Call Center support services to both B2B and B2C clients across the globe. CGS can provide support from a CGS facility either within the United States (Atlanta and Tampa) or from our multilingual facility in Romania. CGS currently has over 2,000 agents...
Sitel is one of the world’s leading outsourcing providers of customer experience management, including: advisory services, insight services, cloud services, omnichannel services, customer engagement services and premium technical support services.