“What were they thinking?” This was my reaction to an international PR firm’s recent response to a celebrity’s suicide. The PR giant wrote a blog post that encouraged mental health professionals and those who suffered with depression to use the tragedy as an “opportunity to engage in a national conversation” to discuss the issue and bring attention to the topic. Although their intentions may have been virtuous, the agency received a tremendous amount of backlash for the post and they have since offered an apology.
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